Terms of Service

Last updated: December 13, 2025

1. Introduction

Welcome to CreateVision AI. By accessing or using our AI image generation service, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using the Service.

2. Service Description

CreateVision AI is an AI image generation service powered by advanced AI models including Flux Dev, Nano Banana, Seedream, and other cutting-edge technologies. We provide both free and premium tiers, offering users the ability to generate images from text descriptions and reference images. Free users enjoy core features with daily limits, while premium subscribers access enhanced capabilities including faster generation speeds, higher resolution outputs, and advanced models.

3. AI Technology Limitations and Disclaimer

3.1 Nature of AI-Generated Content

CreateVision AI uses artificial intelligence technology that generates images based on text prompts and reference images. This is emerging technology that operates based on statistical patterns and machine learning models. Unlike traditional software with deterministic outputs, AI image generation produces probabilistic results that may vary with each request.

3.2 No Guarantee of Results

WE MAKE NO GUARANTEES regarding:

  • Exact match to user expectations or mental visualization
  • Character consistency or identity preservation across multiple generations
  • Precise reproduction of specific individuals, faces, or features
  • Accuracy of text rendering within generated images
  • Consistency of artistic style across different generation sessions

3.3 Output Variability

Each image generation is a probabilistic process. Results may vary significantly between attempts, even with identical prompts and settings. This variability is an inherent characteristic of AI image generation technology across all platforms worldwide, not specific to CreateVision AI. Current AI technology cannot guarantee 100% consistency in character features, facial expressions, or artistic styles.

3.4 Free Trial for Evaluation

We provide free usage tier to allow users to thoroughly evaluate our service quality and AI capabilities before purchasing a subscription. By choosing to subscribe after using the free tier, you acknowledge that:

  • You have evaluated the AI's capabilities and understand its technological limitations
  • You accept the current state of AI image generation technology and its inherent variability
  • You understand that paid features primarily enhance speed, access, and resolution, not fundamental AI accuracy or consistency

4. User Obligations

By using our Service, you agree to:

  • Use the Service in compliance with all applicable laws and regulations
  • Not attempt to circumvent any limitations, security measures, or access controls
  • Not use the Service for any illegal, harmful, or unauthorized purposes
  • Not interfere with or disrupt the Service, servers, or networks
  • Not generate content that violates intellectual property rights, contains harmful material, or depicts real individuals without consent

5. Intellectual Property Rights

Images generated through our Service are provided under the Creative Commons Attribution (CC BY) license. You may use the generated images for personal and commercial purposes, but should attribute them as being generated by CreateVision AI when appropriate. You acknowledge that AI-generated content may inadvertently contain elements similar to existing works, and you assume responsibility for ensuring your use does not infringe on third-party rights.

6. Privacy and Data Protection

Our privacy practices are outlined in our Privacy Policy. We are committed to protecting user privacy and handle all personal data in accordance with applicable data protection regulations. Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.

7. Service Availability

While we strive to maintain continuous service availability and optimal performance, we do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time for maintenance, upgrades, or other operational reasons. We will make reasonable efforts to provide advance notice of planned maintenance when possible.

8. Content Guidelines

You agree not to generate:

  • Content that violates any applicable laws, regulations, or legal requirements
  • Hateful, discriminatory, defamatory, or offensive content targeting individuals or groups
  • Content that infringes on intellectual property rights, trademarks, or copyrights
  • Sexually explicit, pornographic, or adult content without appropriate authorization
  • Content intended to harass, threaten, abuse, or cause harm to others

9. Limitation of Liability and Warranty Disclaimer

9.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, AND QUIET ENJOYMENT. WE DISCLAIM ALL WARRANTIES ARISING FROM ANY COURSE OF DEALING OR TRADE USAGE.

9.2 No Warranty of Output Quality

WE EXPRESSLY DO NOT WARRANT THAT:

  • Generated images will meet your specific requirements, expectations, or creative vision
  • The quality, accuracy, consistency, or artistic merit of outputs will satisfy your needs
  • Any errors, limitations, or defects in the AI models will be corrected
  • The Service will be uninterrupted, secure, error-free, or free from harmful components

9.3 User Assumption of Risk

You acknowledge that AI image generation technology is inherently unpredictable and experimental. You voluntarily assume all risks associated with the use of the Service and generated content. Any reliance on the Service's outputs for commercial, professional, or personal purposes is at your sole risk and discretion.

9.4 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, our total aggregate liability for any and all claims arising from your use of the Service shall not exceed the total amount you actually paid to us in the twelve (12) months immediately preceding the event giving rise to the claim. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill.

10. Subscription, Payment, and Refund Policy

CreateVision AI offers paid subscription services, including Premium and Ultimate membership plans, designed to enhance your creative experience with additional features and capabilities.

10.1 Billing and Renewal

  • Subscription fees are charged at the beginning of each billing period (monthly or yearly) according to your chosen plan
  • Subscriptions will automatically renew at the end of each billing period unless cancelled before the renewal date
  • Prices are subject to change with 30 days advance notice to existing subscribers; new prices apply to subsequent billing periods

10.2 Refund Policy

As an instant-access digital service, ALL SUBSCRIPTION PAYMENTS ARE NON-REFUNDABLE once processed. This policy applies to, but is not limited to:

  • Dissatisfaction with AI-generated image quality, style, or consistency
  • Unmet expectations regarding output accuracy, character preservation, or artistic results
  • Failure to achieve specific creative goals or desired outcomes
  • Unused credits, generation quota, or remaining subscription time
  • Change of mind, accidental purchase, or buyer's remorse after subscription activation

10.3 Refund Exceptions

Refunds may ONLY be considered in the following limited circumstances:

  • Verified technical billing errors such as duplicate charges or incorrect charge amounts
  • Complete and prolonged inability to access the Service due to our platform failure (not user-side issues)
  • Refunds specifically required by applicable consumer protection laws in your jurisdiction

10.4 Cancellation Policy

  • You may cancel your subscription at any time through your account settings or by contacting support
  • Cancellation takes effect at the end of the current paid billing period
  • No pro-rata refunds are provided for partial or remaining billing periods after cancellation
  • You will retain access to premium features until the end of your current paid period

10.5 Goodwill Credits

At our sole discretion, we may offer bonus credits as a goodwill gesture for documented service issues. Such credits are not transferable, not redeemable for cash or refund, do not constitute admission of fault or liability, and are provided on a case-by-case basis at our absolute discretion.

11. Dispute Resolution

11.1 Informal Resolution

Before filing any formal claim or dispute, you agree to first contact us at support@createvision.ai to attempt informal resolution. We are committed to addressing your concerns promptly and fairly. Most issues can be resolved quickly through direct communication with our support team.

11.2 Chargebacks and Payment Disputes

Filing a chargeback or payment dispute with your bank or payment provider without first contacting us and allowing reasonable time for resolution may result in immediate account suspension and termination of services. We reserve the right to contest any chargeback we believe is unwarranted based on our service records, usage logs, and these Terms of Service.

11.3 Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any claim arising from your use of the Service must be filed within one (1) year after the cause of action arises, or the claim shall be permanently barred.

12. Changes to Terms

We reserve the right to modify, update, or revise these Terms at any time to reflect changes in our services, legal requirements, or business practices. Continued use of the Service after any changes constitutes your acceptance of the revised Terms. We will make the updated Terms available on this page with a new "Last Updated" date. For material changes that significantly affect your rights, we may provide additional notice through the Service interface.

13. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service or our practices, please contact us at support@createvision.ai. We value your input and are committed to addressing your inquiries in a timely manner.